Welcome
Chittagong is the second largest city of Bangladesh. A part from being the main centre of trade, commerce and industrial activities is the life line of the economy for its sea port. Country's first Export Processing Zone was established in this city. Over the last 3 decades, Chittagong has grown at a great pace. This decade's remarkable phenomenon in the economy of the country is unprecedented growth of garment industry in Chittagong. Development of industries has brought rapid increase of population. Chittagong has witnessed major growth in population over the last 3 decades; mainly due to migration from the country-side. Since 1971, the population of the city has grown from about 0.5 million to more than 3.0 million in 2007.
The city area has also expanded. The total area of Chittagong and suburban areas (including proposed Hathazari and Sitakunda) is around 270 sq. km. Between 1974 (77 sq. km.) and 2007, the built-up area has increased by around 250%.
This kind of growth presents tremendous challenges to the utility authorities in providing utility services. CWASA is striving hard to keep pace with the city development.
Summary of Existing Facilities of CWASA| Facility | Quantity | Capacity |
| Surface WTP | 2 no. | 222 MLD |
| Ground WTP | 1 no. | 68 MLD |
| Deep Wells | 71 nos. | 104 MLD |
| Pipeline | 610km | 760 km |
| Reservoirs | 14 | 46,142 ML |
| HL & Booster | 4 & 3 | - |
| Service Conn. | 64,379 nos. (January, 2017) | - |
| Works | 2009 | 2017 |
| Production of Water | 160 MLD | 290 MLD |
| Deep Wells | 1 nos. | 71 nos. |
| Water Distribution and Circulation Pipeline | 613km | 760km |
| Service Connection | 45077 nos. | 64,379 nos. (January, 2017) |
| Inauguration of Bill Pay System | Consumers can pay their water Bill into Bank/Branches | Consumers can also easily paid the bills by Robi, Bangla link and Grameen phone Bill Pay system through Mobile. |
| Water Bill and other info | Consumers can contact with the CWASA office for their Water Bill and other info. | Consumers can easily collect their water bill and other necessary information from CWASA Website. |
| System Loss | 33% | 18% |